Important: Please allow 1-2 hours of hotel set up time for hotel decorations. After we set up your room, if a key was provided, we will leave the key in your room.

• We require at least two weeks for bookings.
• Please note that there is a 50% Non-Refundable deposit due at the time of booking for all clients. Your balance will be due 72 hours before your setup.
• We text or email you when we start and when we finish. This means you cannot be in the suite or property while we decorate for our safety.
• We do not book hotel rooms for clients.  You will need to book your room.
• No refunds, only reschedules.
• It is the customer’s responsibility to ensure that we have access to your suite! We can NOT check-in for you. If we do not have access at time of arrival, you have a 30-minute grace period to gain access to your room. If we cannot enter your room within 30 minutes after we have arrived, we will cancel your appointment.